Aria – AI Virtual Assistant
Aria is fully trained for SMBs and Enterprises to be your Next-Gen Virtual Receptionist and Customer Care Agent. Aria is equipped with best-in-class AI, speech, and deep learning technologies. Aria is fully trained to intelligently represent your business and meet the expectations of your customers. Aria will be available 24 x 7, answering phone calls, texting and chatting with your clients, scheduling appointments, managing bookings, even connecting you live with them so you can provide a memorable customer service experience.
WHAT CAN ARIA DO?
ANSWER PHONE CALLS, CHATS 24 x 7
Aria can talk and chat with your customers any day, any time. Aria believes it should meet the needs of every caller. Scheduling appointments, taking messages, answering questions, connecting phone calls with your team – Aria can satisfactorily answer and fulfill every phone call, SMS, and Web chat. Aria can be your off-hours receptionist, and also take overflow phone calls when your business is open.
Your customers can now make appointments any time of day, instead of just during regular business hours. Aria can help your customers make new appointments, reschedule or cancel bookings, receive confirmation and reminders, and get directions and other details about your business. Aria will keep your business calendar updated in real-time, and will instantly inform you of all appointment related activities.
SHARE BUSINESS DETAILS
Your customers often want to know additional details about your business. “When do you open tomorrow?”, “Where are you located?”, “Do you provide a specific service?”. Aria can answer such queries and also share relevant links via text and email.
FORWARD CALLS & MESSAGES
When your customers want to urgently speak with you, Aria can screen the call and connect you instantly to your customer. Aria can also take voice and text messages from your customers and instantly relay them to you. Customers no longer have to leave voicemails and wait for you to call them back.